We cruise to remote areas: however, we are prepared to handle most accident or medical emergencies. Mermaid’s management team is available 24 hours a day via our satellite communications to expedite tried and tested emergency evacuation plans to the nearest recompression chamber and/or hospital in Bali or Makassar or the nearest available chamber. Our dive crews are first aid trained and we have an extensive first aid kit on board plus loads of emergency oxygen. Please bring any of your own medications that you may need. You can help as well by making sure you are in good condition for diving – prevention is always better than cure. Please remember to dive safely and to make sure your Dan Diver’s Alert Network or other dive insurance is up to date.
Guests over the age of 75 are required to provide medical clearance to dive, assessed within 1 month prior to the set cancellation terms if any refund will be required.