Joss is outstanding, a nice mixture of serious diving business but with some joking + a great accent. Very approachable runs a happy ship + nice staff rapport. Wayan was a wonderful DM – relaxed, didn’t boss us around, looked after us nicely, knows the dive sites very well, so we felt safe + comfortable with him. The chef is excellent, delicious food + no bad guts, very hygienic. All the staff work so hard + always are happy to help + smiling.
The crew was excellent, courteous, helpful and top-notch!
More than Excellent!! I have the time of my life. An experience I never forget. Great dive: Melissa garden, I get really emotional.
Thank you so much for everyone’s care and kindness. What a wonderful team. Made my trip so much fun, wonderful and safe!!!
Outstanding welcome! Special thanks to the cook for gluten-free/vegan food !!
Everyone! Really, the team spirit and sense of family + genuine love in what they do is infectious – I think
Thank you for giving me a wonderful experience 🙂
The best companies with who I dive. thanks so much to Yerai, excellent guide.
The crew was excellent. Very attentive to all our needs. The best liveaboard i’ve been on!!
Can’t thank you enough for another fabulous trip. Felt so safe + well look after by you all. Our 2nd trip – it was like coming home!
Great crew! Amazing time! Will definitely come back! thank you for the memories!
The staff were all excellent. It was nice to see the captain of the boat down helping on dive platform. Food was very good and love the desserts and fresh fruits. Our Divemaster was angela was excellent. Very helpful personable, informative and safety conscious, seemed like she enjoyed her job and was willing to go out of her way to keep us happy.
Great crew, nice boat, keep up the good work
We felt very cared for in all aspects. Appreciated the availability of the cruise directors to answer questions. The tank boys and other helpers on the dive deck were so helpful. Great stewards – very attentive.
We were absolutely pampered! This was an amazing experience! Very special to keep so many of the staff for so long.
Never had such a service and joyful team ready for us!
I would definitely recommend this trip to anyone who enjoys dicing!! Super healthy reefs + great variety of marine stock
I am not sure i will be able to be happy with any other operator after this trip. Excellent staff and great service. Thank you
One of the best operations ever seen, everything from start to end was the unforgettable. Wonerful staff and outstanding service!!
A wonderful cruise on a special boat, amongst experts and other friendly people. Thank you so much! I have had fun!
The whole trip was exceptional, thank you so much to everyone involved. It was brilliant from pick up at the hotel to the end.
This was our 1st liveaboard and it was fabulous! we can’t wait to do another one. We had a great time! All staff – guides + boat crew, kitchen etcwere so helful ant attentive and really hard working. Everyoneoitched in and made it so easy for us.
The staff was excellent and very attentive. The itinerary was well thought out and organized. It was a joy to be on board + dive with the mermaid! Thanskfor everything!
All services are the best in class, with all the crew very polite and always ready to help with anything. Divemasters are fantastic!
&Professional operations and warm attitude. Best snorkeling in my life, safe and conforable, efficient team.
Safe and confortablediving, excellent dive team, professional and friendly. Smooth operations.
Amazing, thoughtful, funny, professional crew!
Congratulations and thank you!
Dive deck is best organized of any liveaboards i’ve been on. All the crew were outstanding.
A brilliant trip, we will be back!!!
Everyone so friendly + efficient. Crazy good service, excellent dealer and DM. We love you guys!! Thank you so much
We had a superb trip. everything was so well organized, planned, prepared and the boat ran like clock work. We will be back!
Everything that i put as excellent could has been ‘was beyond expectation!. Especially Cruise director + all the staff. Bigraisesfor them to keep them with you!
The cruise director and all the dive instructors outstanding! really every single staff member was oustanding!
Wonderful experience all around. Would love the opportunity to return!
Thanks for the good care, great diving, fun athmosphere, good food and laughters. Good balance with visiting islands.
This is my 12th liveaboard and this crew, staff and leaders were the best i have ever encountered. Briefings were amazing – included area info, sites info and humour! Everyone was friendly and always went the ‘extra mile’
I just truly want to thank you all for such an amazing trip. This has been my favorite dive trip to date! Everything was organized flawlessly. You were all wonderful to spend time with / dive with. And i felt that everyone wnt out of their way to be kind and helpful. Thank you for everything!
Chapeau! Great experience, zero complaints! Top team! top crew! top ship! top sites! Very impressive operation! your attention to all the details from the big to the smallest is well noted and appreciated and makes this a very pleasurable and unique experience.
A big thanks to everyone on the boat for the excellent trip. Special thanks to the Divemasters for the professional guide and all the cool find under the ocean.
Everything was way above all expectations. The whole trip gave a little/lot of everything. We will definetly recommend to our diving friends.
Nitrox certification was a bonus – Mick was great, certainly worthwhile. The staff all were great, meals were fantastic as were all the staff on the dive platform. dinghy staff also excellent. Did not meet kitchen team but they were faboulous meals
Thank you again for another great trip! Great crew and lovely food.
We look forward to be back with you again soon.
My 2nd time diving with Mermaid and was not disappointed to be repeated again. Thank you very much for accommodating us with own special needs and made our diving experiences with Mermaid a very memorable one. Eill come to Komodo and Raja Ampat again.
The boat works very well and diving logistics are very good. The staff are without exception outstanding and work really hard to deliver a fantastic experience. Are always cheerful and smiling in all circunstances which made for a happy positive experience. great food and service!
Can’t think of anything to improve. The entire staff was fantastic and made this trip very memorable. I will definitely travel with Mermaid again in the future 🙂 !
Entire deck crew very helpful before and aftr every single dive. Excellent dive guides and very knowledgable! Sugi – excellent divemaster and great with fish identification. I want him next time again :), Aswan very friendly and helpful every day (and smiled a lot!) Fin excellent Cruise director very precise, efficient and funny (and great fish identifier!)
Very nice week on a wonderful boat with an outstanding crew. Dives were amazing as well as all the activities 🙂
The crew on this boat, both dive masters + all the boat crew have been so sweet, smiling, fun, friendly and simply perfect! Thank you for a wonderful time with you all! It was a very special trip, simply delightful!
Thank you for effort to adjust for vegan/gluten free meals
Keep smiling from the inside xx
Boat was great! Ketut being a very professional guide, a very pleasant attitude and always help outside of diving, as the crew as well.
Thanks a lot for your hospitality and guide for nice diving!!!
All crew were fabulous! so helpful and kind. Excellent helping with gluten-free requirement.
The Mermaid crew is very special. They are always helpfull + happy, a joy to spend 16 days with.
I couldn’t choose 1 crew menberover the others, the y are all trully outstanding but Toby is a star. We love him!
Thank you all!!
All Boat Crew like a family, the boat and room very clean, food more delicious, free drinks and snack.
Dive team is excellent, very experience dive guide and safe.
All arrangement super good 👍👍👍
Thank you all take care us this week 😊
Trip was amazingly great. My best dive vacation ever.
I only wish I could come back and do it again soon. All crew were fantastic.
I honestly cannot think of any way the trip could be imporoved.
It’s not only the best diving! But the crew and boat it’s makes evryboddy always smiling and the best service you can think. Mermaid 1 i will se you agen! And hopfully the same crew! The trip to Komodo is amazing it’s not been 12 hours sins i left the boat and i miss it! Amazing diving trip!